The course will enable you to:
Evaluate you own performance in your job
Identify and address gaps in your skills and knowledge
Build positive and produce relationships at work
communicate clearly and confidentlyContact Course Enquiries on 0161 886 7070. Start date: Various
GCSE Grade D or above in Maths and English, or equivalent, successful interview and completion of initial assessments.
What can I do next?
Successful candidates can progress on to Level 3 Management apprenticeship. The qualification will support their progression in the customer service environment.
Assessment is continuous, with candidates undertaking practical work and producing written evidence to meet the requirements of the Certificate. Candidates will produce a portfolio which will be internally and externally verified.
Examining/Validating Body - ILM
The course fees for academic year 19/20 are £0.00