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Data Protection Law controls what the Trafford College Group does with the personal information provided by individuals who work for us, study with us or access our services.
Our Privacy Statements describe what we do with the personal information we are provided with by members of the public. You may be asked to give us personal information to answer an enquiry you have. You may also be asked to provide personal information when you become an applicant or student, are a client or wish to use the services we offer across our Colleges and Campuses.
If you provide us with information, it will only be used in the ways described in our Privacy Statements. Our statements will be updated from time to time and the latest version will always be published here on our website.
The Trafford College Group is a Data Controller registered with the Information Commissioner’s Office (ICO) (Registration number ZA394464). All members of the Trafford College Group operate within the Data Protection arrangements agreed by the Corporation Board.
All written correspondence in relation to Data Protection should be addressed to:
The Data Protection Officer, Trafford College Group, Manchester Rd, Timperley, Altrincham, WA14 5PQ
The Data Protection Officer, appointed by the Corporation Board to provide independent assurance over the governance and management of data protection is Anthony Gribben-Lisle. Please send any communication for the attention of the Data Protection Officer to dpo@tcg.ac.uk
The Data Protection Act (2018), General Data Protection Regulations (GDPR) and our Data Protection Policy give any individual the right to obtain confirmation if their data is being processed by us and to have access to the personal data we hold. The right of access to this information is referred to as Subject Access Request (SAR).
We aim to provide access to personal data within one month of receipt of a subject access request. If a request is complex, an extension of up to a further two months may be requested from the individual making the request. The Data Protection Officer, or a member of our team, will communicate regularly with individuals where this is the case.
A copy of the information will be provided free of charge. However, a reasonable fee may be charged if a request is found to be excessive, or where information is requested repeatedly. We will always notify the individual making a request if we intend to make a charge, and the reason for making a charge.
Subject Access Requests will be accepted from:
One of the key principles which underpins UK Data Protection Law is the right of an individual to request the deletion or removal of personal data where there is no compelling reason for its continued processing. This is also known as the ‘right to be forgotten’.
Individuals may have a right to have personal data erased and to prevent processing in specific circumstances such as:
Please note that the right to erasure does not provide an absolute ‘right to be forgotten’. Under Data Protection Law the Trafford College Group can refuse to comply with a request for erasure where the personal data is processed for particular reasons. This will always be explained to you by our Data Protection Officer if your request cannot be carried out.
Yes. We take all concerns and questions relating to data protection, use of personal information and the experience of our students and apprentices with the utmost importance. If you would like to speak to the Data Protection Officer with a question or concern before making a formal request, please do not hesitate to contact them by e-mail at dpo@tcg.ac.uk
Please note that the college is not required to release information that is classified as exempt under the Freedom of Information Act or Section 40 for personal data and amendments made by the Data Protection Act 2018.
The Freedom of Information Act gives you a right to access information held by public authorities with the purpose of making organisations more accountable and transparent.
To make a Freedom of Information request, your request must:
Michelle Leslie
Vice Principal Corporate Planning & Services
Trafford College Group
Manchester Road West
Timplerly, Altrincham
WA14 5PQ
Michelle.eyres@tcg.ac.uk
For the attention of Michelle Leslie, Vice Principal Corporate Planning & Services
The deadline for a public authority to respond to requests is 20 working days, although there are some circumstances where this may be extended under the terms of the legislation.
As part of our communications activity, The Trafford College Group uses case studies, photography and video for publicity purposes.
We would like your permission to use the details provided, as well as any photograph/film you provide for possible inclusion in our publications, website/online activity, social media channels and other publicity/marketing materials, which may include press, outdoor media, radio and other media campaigns.
The image(s)/footage will remain the property of The Trafford College Group and will be used for the designated purpose of promoting The Trafford College Group’s aims in relation to widening access to further and higher education.
You have the right to remove your consent at any time and you can do this by emailing marketing@trafford.ac.uk. Simply state your name and a contact address or telephone confirming that you would no longer like to be featured in our marketing materials and we will confirm the steps we have taken to do this within 3 working days upon receipt of your request.
In many cases once we have received your completed form we will get in touch with you to organise a professional photo or video content to accompany your case study in our media. This may include inviting you back to the college or for one of our team to come and visit you in your current work place or university.