Coronavirus Guidance

Following the Government announcement regarding COVID-19, Trafford College has now moved to online learning.

The exception to this is students who have an Educational Health Care Plan, have an assigned social worker or whose parent is a key worker. For more information please see the relevant information box below.

As more information is released by the Department for Education and Public Health England, the page will be updated accordingly. The information on this page is subject to change as the situation develops.

In addition to the information that we have provided below you can also access government updates related to schools and colleges by visiting the Gov.uk/Coronavirus

Please see the drop-down boxes below to see how this affects you.

Frequently Asked Questions

Which campus sites can I attend if I am a vulnerable student or my parent is a key worker?

In view of the Government guidance in relation to the Coronavirus emergency, The Trafford College Group has been providing access to all three of its campus sites based at Altrincham, Stretford and Stockport in order to support the children of key workers, vulnerable students and those with an Educational Health and Care Plan.

Since these special arrangements started we have not had any students attending our Stretford site and therefore from Monday 30th March, we have taken the decision to reduce campus access to our Altrincham and Stockport sites only.

We have taken this decision in order to balance our commitment to providing campus access whilst ensuring the well-being of College staff. Since campus access has been in place the College has seen only a very few students attending its campuses, and following communications with students and parents, we feel reassured that our distance learning model enables our students to remain safe at home, to work remotely and to minimise social contact in line with Government requirements.

The pastoral and learning support team at the College have assessed the individual needs of every student classified as vulnerable, High Needs or with an Educational Health and Care Plan. Face to face or remote interviews have taken place and a bespoke learning and support plan has been implemented to ensure we can continue to provide the pastoral and/or learning support that students need.

We have now moved to a distance learning model and all teaching and learning can be accessed on line. Teachers are in regular contact with all students at the college; learning and pastoral support is continuing through remote learning and this includes provision of college counselling where required.

Students currently in receipt of the College bursary will continue to receive payments as normal. We have provided an additional payment for students in receipt of free college meals and this payment will be made in March, April and May. We will then review what further financial support is required and make the necessary arrangements.

We know that students and parents are anxious regarding external qualification grades and progression assessments. As we receive information from the Department for Education, and the examination boards, we will provide you with updates.

It is imperative that all students engage fully with their learning right to the end of the academic year. This requires maintaining close contact with College staff and the thorough completion of all assignments and assessments.

Can I still apply for a place at the college?

Yes, we are still accepting applications. Please complete our online application form once you have found a course and we will be in touch with you to confirm your application and the next stage in the process. You can be assured that despite the uncertainty of exams and results this year, there is a programme of study available for you at the college and that you will be able to access a place at with us after the summer break.

I've applied for a course and I am awaiting interview. How will this impact me?

With the college now working remotely we will be moving to telephone interviews and we will be in touch with you in the very near future to confirm arrangements. If you have received a communication from us in the last few days or weeks inviting you into college for an Admissions event, please ignore this request and we will be in touch soon to confirm the details of your telephone interview.

How does the closure of our campus affect students?

Trafford College has moved to online learning. This means you do not need to attend College unless you are a:

  • student with an Educational Health Care Plan (EHCP)
  • student with an assigned social worker
  • child of a key worker (such as NHS, police and delivery drivers).

To enable you to continue your studies, your lecturer has uploaded online learning materials onto your Microsoft 365/Moodle sites. Work will be set via regular communication from your lecturer who you will be able to communicate with via e-mail. This will allow you to also keep on top of any assignments and have them marked quickly.

We are providing this support so that you can remain fully engaged in your learning throughout this time so that you will be in a position to complete your coursework, and so that you feel able and willing to successfully move to the next stage in your progression with the college or the next stage in your career.

We will keep you informed of developments and communicate with you regarding your studies.

Whilst the College appreciates any disruption to learning is not ideal our priority remains the health, safety and wellbeing of our community. As part of this, we would encourage everyone to be thoughtful and supportive towards each other.

If you have any queries, or you do not have access to IT equipment please contact your lecturer immediately. If you are unable to contact your lecturer, please email covid@tcg.ac.uk

How do current students access Library services?

To support the ongoing education of our students we have produced a number of frequently asked questions in relation to library services available during this period of virtual learning.

Click here for all information and Frequently Asked Questions.

Library services will be providing Help Desk support Monday - Friday between 9:00am and 4:30pm.

for more information you can contact the library at: libenq@tcg.ac.uk

How does this campus closure affect parents and carers?

Trafford College has moved to online learning. This means that students do not need to attend College unless they are a:

  • student with an Educational Health Care Plan (EHCP)
  • student with an assigned social worker
  • child of a key worker (such as NHS, police and delivery drivers)

To enable students to continue their studies, their lecturer has uploaded online learning materials onto their Microsoft 365/Moodle sites. Work will be set via regular communication from their lecturer who they will be able to communicate with via e-mail. This will allow students to also keep on top of any assignments and have them marked quickly.

We are providing this support so that you can remain fully engaged in your learning throughout this time so that you will be in a position to complete your coursework, and so that you feel able and willing to successfully move to the next stage in your progression with the college or the next stage in your career.

We will keep you informed of developments and communicate with you regarding their studies.

Whilst the College appreciates any disruption to learning is not ideal our priority remains the health, safety and wellbeing of our community. As part of this, we would encourage everyone to be thoughtful and supportive towards each other.

If you have any queries, or you do not have access to IT equipment please email covid@tcg.ac.uk

What support is there for vulnerable students, EHCP students and children of key workers?

As advised by the Government we will do all that we can to stay open for the children of key workers* (including NHS staff, police and supermarket delivery staff) and the following groups of students:

  • Students with an Educational Health Care Plan (EHCP)
  • Students with an assigned social worker

To enable us to put robust plans in place we are asking students to not come into college. However, if you are a key worker or your child has an Educational Health Care Plan (EHCP) or assigned social worker and you require your child to attend college please contact us on keyworker@tcg.ac.uk so that we can make arrangements.

Alternatively, if you are a key worker we ask that you would fill out our online form here.

We are also in the process of contacting parents / carers of all young people with an EHCP to agree individual arrangements for them for the foreseeable future; including any individual requirements to still access the college premises. This will also include students with an assigned social worker and looked after children.

In order to provide further support for students identified in the categories above and who will be able to access our campuses, we will also be open over the Easter period and we will provide self-directed learning spaces. Again, to help us manage this situation over the Easter period, I would be grateful if you would please confirm, using the email address or form above, if your child will be coming into college.

In addition, the college has taken the decision to provide a £50 bank payment to students currently in receipt of this allowance to support them during their initial period of homeworking and through the upcoming Easter break.

*Key workers include people in employment in the following sectors:

  • National Health Service
  • Armed forces
  • Teachers and childcare staff
  • Care home workers
  • Social workers
  • Police officers, community support, civilian staff
  • Prison officer or other probation staff
  • Firefighters
  • Local authority planners
  • Environmental health officers
  • Highway Agency traffic officers

Do students in the exempt groups have to attend?

There is no requirement for students who fall into the exempt groups to attend, but the College will remain open to students in these groups who wish to come in as normal.

Exempt groups:

  • Children of key workers* (including NHS staff, police and supermarket delivery staff)
  • Students with an Educational Health Care Plan (EHCP)
  • Students with an assigned social worker

How does the closure of our campus affect employers?

To enable your apprentice to continue the study element of their Apprenticeship, their lecturer has uploaded a range of online resources and assessment materials onto their Microsoft 365/Moodle site. Work will be set via regular communication from the lecturer/assessor who will be available to communicate with you and your apprentice via e-mail. This will allow your apprentice to also keep on top of any portfolio work they are required to action.

Your continued support in ensuring your apprentice is adhering to the Apprenticeship funding guidelines of 20% off-the-job training is very much appreciated. College assessors and reviewers will undertake their work via telephone and online – this will continue for the foreseeable future.

Whilst the College appreciates any disruption to learning is not ideal our priority remains the health, safety and wellbeing of our community. As part of this, I would encourage everyone to be thoughtful and supportive towards each other.

We will keep you and your apprentice informed regarding the return to onsite delivery.

If you have any queries please email covid@tcg.ac.uk

How long will the College be closed for?

Education Secretary Gavin Williamson said that schools, nurseries and colleges will close from Friday 20 March and would be shut indefinitely to all students apart from those in the exempt categories

What support is available to those on an Apprenticeship and their employer?

All Apprentices should contact their assessor in the first instance to answer any questions they may have.

The Government have created guidance for apprentices, employers, training providers, end-point assessment organisations and external quality assurance providers.

The guidance is available here.

If you require further assistance please email the Director of Apprenticeships jane.keys@tcg.ac.uk

I’m an adult on a Full/Part-time course and struggling to manage workload with childcare. What are my options?

We are currently awaiting confirmation from the exam boards regarding the awarding of qualifications and will get back to you with more information as soon as we can. In the meantime we would suggest speaking to your tutor regarding your concerns and be assured we will work with you to find a solution.

Does the closure of our campus extend to evening courses?

Students currently attending part-time leisure classes will have the remainder of their courses rearranged so that you can complete your study programme, and we will be in touch with more detail in due course.

The only students the College will remain open to are those who fall into the exempt groups listed by the Government.

Are GCSE / A-Level exams going ahead?

Education Secretary Gavin Williamson has said GCSE exams will not take place this academic year, however students will still receive results in August. We await guidance from the DfE as to how grades will be awarded, in the meantime it is important that students whose exams have been cancelled continue with their learning remotely in order to prepare for next steps.

All official government guidance can be found here.

It is the priority of the government and the College to ensure no young person faces a barrier when it comes to moving onto the next stage of their lives - whether that's further or higher education, and apprenticeship of a job.

When will I know how my final  A Level / GCSE grade will be calculated?

The full details of this have not been finalised yet and we shall update you as soon as possible. We do know that a range of evidence from the college will be used, together with a statistical process by the exam boards. You should make sure you complete any coursework, keep in touch with your tutors and keep working as there will be an opportunity to sit your exams later in the year. The results are expected to be out in July.

What is happening about University places?

UCAS have extended the date by which you need to make a decision on your University place. While some Universities have changed their offers to unconditional, most will not because they have confidence in the temporary grade awarding processes. More information regarding UCAS can be found on their website here.

I need to reset my password for Google/Moodle but I'm self-isolating, can I do this from home?

The College’s IT staff are currently working on a process that will allow students to reset their passwords from home.

The College will update you with how to do this once the system is in place.

Do I need to self-isolate?

Latest UK Government guidance is now asking anyone who lives alone and showing certain symptoms to self-isolate for seven days, if you have either a high temperature and/or a new continuous cough. You do not need to call NHS 111 to go into self-isolation. If your symptoms worsen during home isolation or are no better after seven days you should contact NHS 111 online at 111.nhs.uk.

If you live with others and you are the first in the household to have symptoms of coronavirus, then you must stay at home for seven days, but all other household members who remain well must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill.

Please see the latest UK Government about when to stay at home guidance.

How else can I stay safe?

To reduce the spread of COVID-19, the Government is stressing the importance of social distancing, and is asking people to avoid pubs, clubs, restaurants and other places with large gatherings. The Government is also advising to limit travel to all but essential.

Frequent handwashing for a least 20 seconds is still essential, and avoid touching your face,

Coronavirus Helpline

The Department for Education coronavirus helpline is available to answer questions about COVID-19 relating to education. Students/apprentices and parents can contact this helpline as follows:

  • phone – 0800 046 8687
  • opening hours – 8.00am to 6.00pm Monday to Friday, and 10.00am to 4.00pm Saturday and Sunday.

Pastoral Support Mentors

The Pastoral Support Mentors will be operating a remote service and can be contacted on the details found in the file below. If the Pastoral Support Mentor you are calling is not available you can call anyone from the list. They can be contacted 8.30am till 4.30pm Monday – Friday during term time only.